Set the SonosNet channel in “Settings/System/Network” of the Sonos App so that it is at least 5 channels away from your chosen router 2.4ghz channel.If you do decide to opt for SonosNet, which I tend to recommend to family and friends etc then also do these two additional things: or better still, consider cabling a single Sonos device to your router (if practicable) to move all your Sonos products over to SonosNet. Maybe try a different ‘fixed’ non-overlapping 2.4ghz WiFi channel on your router (either channel 1, 6 or 11). Quite possibly you have a weak WiFi signal, or wireless interference around your Sonos devices. ![]() If that doesn’t resolve the issue, then also see below… Go back to ‘Settings/Services’ and add the Spotify Music Service again and login with the same credentials as those in use in the Native Spotify Music App installed on the controller device. Now open App and choose the option to ‘Connect to existing System’
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